Is the Customer Aways Right free essay sample

The phrase â€Å"The customer is always right† became popular in 1909 when Harry Gordon Selfridge, the founder of Selfridge’s department store in London, started using it. It is typically said by businesses to convince customers that they will get adequate service at the company. It is also a way to convince employees to give customers what they want. Of course, these entrepreneurs did not completely agree with this phrase. What they wanted to accomplish was to make the customer feel special, even in situations when they were not right. Companies exist to serve the customer so if the customer is complaining, then it is the companys fault. The customer is the single most important person in your business and without them, there would be no business. They are entitled to behave in whatever way they like and, if they do not like the service you provide, they can always choose to go somewhere else. We will write a custom essay sample on Is the Customer Aways Right? or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page That is why companies should treat them like family. As a business you want your customers to return as well as feel welcomed and appreciated. Many businesses lose sight of this fact when they become wealthy, not realizing that they can lose everything without loyal and loving customers.Research suggests that attracting a new customer costs 5 times as much as keeping an existing one. Because of that, companies should focus on providing an equally good service to all of the customers, not only the new ones. It is very easy to lose a customer – all it takes is one simple mistake – but to keep an existing person loyal to you takes so much more. Put yourself in the position of the customer and treat them as you would want to be treated. The better you are to them the better off your business will be.There may be times when a customer is clearly wrong. However, a great company will always act like he is right. Clients approach companies with their needs and you have no right to say that their needs are wrong. Everyone should be treated fairly, no matter if you think that they are right or wrong. If a business loses one customer, it means many potential customers that could be introduced by him will also be lost.

Becoming a Doctor Essays

Becoming a Doctor Essays Becoming a Doctor Essay Becoming a Doctor Essay Becoming a doctor†¦well, that is no easy task. Metaphorically, it’s a love or hate situation. Before you decide to enter the field, you need to make sure you have the qualities of being a doctor, which are to be very personable, willing to help other people, passionate, determined, hard worker, and devoted to your job. One thing that immediately eliminates a lot of people from considering this field is the sight of blood. You have to make sure you can be able to see that, in order to even think about becoming a doctor.I made the decision to wanting to become a doctor when I was 15 years old. My brother got in an accident where he fell off his bike in the forest onto a log and one of the branches punctured right in his arm. My step-grandfather and I had to rush him to the hospital, since my mom wasn’t home. My mom ordered me, â€Å"Don’t leave your brother alone in the room, you have to stay with him. † I did as I was told, and the doctor came in short ly. He introduced himself, inspected my brother’s 3 inch wide puncture, turned to me and said â€Å"My nurse isn’t here, will you be my helper for today? I nodded my head since I was scared to say no. I helped the doctor look in my brother’s arm for little splints, held my brother’s hand when they were injecting anesthesia around and in the gash to numb it, and kept pouring an antiseptic fluid in a tray for the doctor as he cleaned the wound and stitched my brother’s arm back up. It was an experience I would never forget, because since then, I decided that’s what I wanted to be, an Emergency Room doctor. Eight to nine years of your life can seem like a long time, but the rewards are great once you cross the finish line.Your first four years of undergraduate school entails of taking all you core science classes, Biology, Chemistry, Physics, Organic Chemistry, Biochemistry, Psychology, and Genetics. Once you finish the required credits, then you can apply for Medical school. Applicants for Med school are evaluated on the basis of their academic performance record, the MCAT, clinical exposure/experience, extracurricular activities and a personal interview. A sustained record of high-level academic performance while carrying above average credit hour loads is expected for competitive applicants.One you are accepted in Med school, then you have the four most demanding years of your life ahead of you. There are numerous amounts of courses you must take and as well as be practicing in hospitals throughout these four years and as well as be practicing in hospitals. Once you finish those four years, you will be expected to spend one to two years specializing what branch of medicine you wish to work in. Once you finish that, Congratulations! You’ve completed a dream where many people don’t have the chance to attain.

How to Write a KILLER LinkedIn® Profile †Don’t Miss these Updates in the 9th Edition!

How to Write a KILLER LinkedIn ® Profile – Don’t Miss these Updates in the 9th Edition! When I first undertook writing a book about LinkedIn ®, I had no idea what I was getting in for. I did not know how much the platform would grow and evolve. I could not have fathomed the massive changes happening on LinkedIn ® weekly if not daily, necessitating updates to the book every few months. How was I to know that the images that on a stroke of insight I added into the book would have to be changed regularly, requiring special formatting assistance every time? It’s a good thing I didn’t know all that before I wrote the book, as it might have stopped me. As it turns out, however, I enjoy the challenge of continuing to author the #1 best-selling e-book about LinkedIn ®. To maintain that status, I must constantly rethink and update the information I’m providing. The 8th edition of How to Write a KILLER LinkedIn Profile was published in January 2014; now, just 4 months later, here’s what to look forward to in the 9th edition. How to Write a KILLER LinkedIn Profile – 9th Edition Updates New organization of the book by section. Sections were a great way to organize information in my resume e-books How to Write a WINNING Resume and How to Write a STELLAR Executive Resume, so I carried over the idea here. Rather than just a list of 18 tips, the book now is divided into LinkedIn ® Profile Nuts and Bolts, Writing and Presentation Tips, and Playing the LinkedIn ® Game to Win. Plus there’s still an Introduction, Bonus Tip section and Appendices A-H. I think you’ll find the organization of the book to be helpful as you go through the tips! Hugely expanded chapter on crafting LinkedIn ® Summary statements with examples, and more examples of Experience section entries. You asked and I answered. I’ve provided more substantive tips and real-life examples of LinkedIn ® profiles that you can use as a model for yours! Introducing LinkedIn ®s new blocking feature. LinkedIn ® has finally responded to complaints that stalkers can’t be blocked on their site. I’m thrilled to report on this new feature! New tips on how to make connections, expand your network and keep in touch; and on LinkedIn ® Skills and Endorsements. I receive many questions on these topics and have addressed many of them in the new edition. Plus, get the most up-to-date information on how these features work! Completely revised chapter on special sections, de-emphasizing outdated â€Å"partner applications† and updating new functionalities including SlideShare. LinkedIn ®Ã¢â‚¬â„¢s â€Å"partner applications† disappeared over a year ago, so I decided it was time to stop referencing them. The focus now is not on replacing the functionality of those apps, but on building a robust profile with the tools LinkedIn ® provides now. More updates including the latest on LinkedIn ® Jobs, the new face of LinkedIn ® Groups, special export issues for Mac Users, and the latest overused buzzwords. All images and functionalities have been updated to match the new look and features of LinkedIn ® as of May 2014! How to Get the 9th Edition of How to Write a KILLER LinkedIn Profile If you have purchased the PDF version of my book prior to this release, you will be receiving a link to the new book automatically. If you purchased the book on Amazon, youll want to log in to your Kindle dashboard and turn on Automatic Book Update. You should then receive a notice in a few weeks announcing that an updated version of the book is available, which you will be able access via your Manage Your Kindle page. If you do not receive this notice, contact Amazon directly. So†¦ If I had it to do all over again, would I do it? Yes! This book is like my baby. I would even include all the screen shots again (thankfully my amazing assistant Jeanne Goodman takes care of replacing those for me!). If you’re a current owner of my book, I hope you enjoy the update. And if you haven’t gotten a copy yet, now’s the time to do it! I truly believe this edition is better than ever- making it even easier for you to create a KILLER LinkedIn ® Profile. Category:Archived ArticlesBy Brenda BernsteinMay 12, 2014 2 Comments Martha Kramer says: May 14, 2014 at 7:02 am Hi Brenda. Congratulations on the new edition! If you are referring to the ability to moderate all of someones posts by blocking, that feature has some issues. I have been blocked twice in the last two months, presumably because I posted notices of ASTD meetings. These were brief, respectfully written, relevant to both sites. As someone being flagged, I dont know why or by whom. Further, I dont know exactly when it was done and its exact duration. I had no warning first and now all my messages are affected. I am all for blocking spam and persistent spammers, but I think this feature needs some work. Best, Martha Log in to Reply The Essay Expert says: May 14, 2014 at 7:48 am Hi Martha, you bring up a good issue and I would recommend contacting LinkedIn about it! They seem to respond eventually when enough people complain. The blocking feature Im referring to is a response to multiple complaints. Someone can now block a specific member from viewing their profile, writing to them, etc. In the past there was no such feature and people who were being stalked had no recourse against their stalkers. Several women I know chose not to have a LinkedIn profile at all because there were no options to block just one person. Log in to Reply

Criminal Justice Essay Example | Topics and Well Written Essays - 1250 words

Criminal Justice - Essay Example Honestly, some of what I’ve seen have met my expectations while some have just not. What I’ve seen in the death row cell like it only accommodates one prison is expected for it is just like what I have viewed in movies. On the one hand, the sight of a secure cell and cell housing unit are also expected. However, when I have seen the open dorm housing unit, it is really something I have not imagined. Well, it is just that I have not visualized that prisoners can be housed as if they are just in a dormitory given that they are prisoned. In this kind of setting, the inmates are privileged to interact normally and closely to an open environment. Being an inmate housed in an open dormitory is really a benefit for being capable to interact to more people and also because they are situated in an open bay. And when you go outside the prison, its compound is really huge enough to see all its other buildings. On the overall, I can say that the Florida prison has an environment be tter than the other prisons and even far better than the slums in the third world countries. Through the virtual tour, I can say that the Florida prison is neat and orderly where prisoners can be treated fine enough as human beings. One among the prisons in Florida is the Main Detention Center. As Palm Beach County Sheriff Office states in its website, it happens to be the biggest building as it comprises a huge land area of 835,000 square feet and it is the most secured among the correctional facilities situated in a headquarter complex in West Palm Beach. This detention center is really huge enough to contain a total of 2,156 bed capacities including the beddings intended for services of infirmary and special management. In terms of population, Main Detention Center is housed with both males and females whose age can be adults or young adults. Majority of its prisoners are adult males who are not yet sentenced and are just about to go a court trial whereas the minority of the inma tes are adult females who are just their first time to be jailed and those who are in need of such particular medical or mental condition assistance. It is important to note that main detention center also accommodates the young female adult as well as the young adult males. Through the website of Palm Beach County Sheriff’s Office, it can be sensed that they have active participation on presenting services to their community through the Community Services Division. This division is further separated into four categories such as the Community Operations Bureau, Countywide Operations, Domestic Violence Unit and the Police Athletic League. Each group is specializing in a particular field in order to serve and protect the community. They all work together for the advantage of the community. In order to cut off the possibility of crime, the division of Community Operations Bureau of Palm Beach County Sheriff’s Office has ensured a number of law enforcement officers to be d elegated in each unit. Their preventive measures are dedicated to guarantee the value life among the citizens and as well as the advancement of its businesses. One among its services called Broken Star Fund is given to its dedicated workers together with their respective

Does China's domestic political situation constrain its generation of Essay

Does China's domestic political situation constrain its generation of soft power - Essay Example Such an interpretational model has become so important that leaders of some of the most powerful nations in the world have even begun using the term and describing it as a fundamental and foundational element with regards to how they perceive the best course ahead with regards to development and world relations for the future. However, as with any interpretational model of interaction or other international/foreign relations tool, the use and application of soft power cannot definitively be said to be on the whole effective. This is of course due to the fact that different dynamics within individual countries, overall levels of democracy, and levels of emphasis that the decision-makers placed upon such a construct are all more important to defining the overall degree of success that soft power will enjoy within a specific system. Accordingly, the goal of this particular analysis will be to analyze and discuss the increasing role that soft power plays within the external relations of the People’s Republic of China and whether or not the current and past local dynamic that exist within this nation ultimately helps or constrains the overall level of soft power that it can hope to integrate within its foreign relations framework. Rather than seeking to engage in a value judgment with regards to whether or not the Chinese governmental structure is â€Å"good† or â€Å"bad†, the analysis will instead seek to gain a level of inference with regards to whether or not the current model needs and facilitates a more cohesive application of soft power or whether the undemocratic and monolithic structure of the government necessarily constrains the degree and effectiveness of whatever soft power might exist or be practiced in the first place. Soft Power and the Means Whereby States Engage with â€Å"the other† Soft power in and of itself is not a new concept. Ultimately, at least a basic understanding and interpretation of what this concept stands for has been engaged by many world powers over the past several hundred years. However, the work of Joseph Nye and the introduction into the global political lexicon of the term soft power as necessarily raised this as an issue and approach that has helped it to gain a greatly increased share of notoriety. For instance, in 2007, General Secretary Hu Jintao met with the 17th Communist Party Conference and specifically addressed the growing and extent need for an increase in the exhibition of Chinese soft power. In such a way, the reader can come to the understanding that regardless of what the preceding analysis might illuminate, the Communist Party of China and General Secretary Hu Jintao are keenly aware of the benefits that it can provide and the need to integrate with it on a more effective level as a means of furthering the individual goals that the People’s Republic of China hopes to see affected within the world. Likewise, before delving directly into the means by whic h soft power is furthered or produced by the Chinese system of governance, the reader should first consider the key differentials that separate the People’

Griffins Black Like Me and Kingsolvers The Poisonwood Bible Essay

  Ã‚  Ã‚   John Howard Griffin's novel, Black Like Me, and Barbara Kingsolver's novel, The Poisonwood Bible, describe journeys made by white Americans into black societies in the early 1960's. Griffin, a white journalist for Sepia magazine, took medication to darken his skin and entered the United States' Deep South to experience the plight of African Americans (Bain 195). His book is a true account of his experiences as a black man. Kingsolver writes of a man who, in many ways, made a similar journey. Nathan Price, a white Baptist missionary in The Poisonwood Bible, moves his wife and four daughters to the Congo of Africa with hopes of spreading the teachings of Christianity and baptizing many. Although Kingsolver's story is fiction, her development of the Congo's history and culture are based on recorded history and her own experiences there as a child (Kingsolver ix). John Griffin and the Price family leave a world in which their race automatically constitutes them with the rights of voice and choice; and discover a world in which those rights are limited.    Being that their professions are journalism and ministry, John Griffin and Nathan Price are accustomed to the use of words, whether written or spoken, to reach out to others and relay information. Once they cross over into the new territories, their abilities to be heard accurately or at all become difficult. In this new setting, Griffin finds the opportunity to speak to a white person does not present itself because it is preceded by a silent language spoken by whites. He first encounters this silent language outside a "Whites Only" restaurant as he is reading the menu in the window. He says, "I looked up to see the frowns of disapproval that can s... ...e the Congo, for all of Africa, the heart of light" (Kingsolver 184). Through the courage of such leaders to provide a voice, the oppressed blacks in these novels begin to experience liberation from the constraints placed on their rights to make their own choices.    Works Cited Bain, Robert, Joseph M. Flora, and Louis D. Rubin, Jr., eds. Southern Writers: A Biographical Dictionary. Baton Rouge, LA: Louisiana State University Press, 1979. Cruse, Harold. Plural but Equal: Blacks and Minorities in America's Plural Society. New York: William Morrow, 1987. Griffin, John Howard. Black Like Me. New York: New American Library, 1962. Kingsolver, Barbara. The Poisonwood Bible. New York: HarperCollins Publishers, Inc., 1998. Williams, Juan. Eyes on the Prize: America's Civil Rights Year, 1954-1965. New York: Viking Penguin, Inc., 1987.    Griffin's Black Like Me and Kingsolver's The Poisonwood Bible Essay   Ã‚  Ã‚   John Howard Griffin's novel, Black Like Me, and Barbara Kingsolver's novel, The Poisonwood Bible, describe journeys made by white Americans into black societies in the early 1960's. Griffin, a white journalist for Sepia magazine, took medication to darken his skin and entered the United States' Deep South to experience the plight of African Americans (Bain 195). His book is a true account of his experiences as a black man. Kingsolver writes of a man who, in many ways, made a similar journey. Nathan Price, a white Baptist missionary in The Poisonwood Bible, moves his wife and four daughters to the Congo of Africa with hopes of spreading the teachings of Christianity and baptizing many. Although Kingsolver's story is fiction, her development of the Congo's history and culture are based on recorded history and her own experiences there as a child (Kingsolver ix). John Griffin and the Price family leave a world in which their race automatically constitutes them with the rights of voice and choice; and discover a world in which those rights are limited.    Being that their professions are journalism and ministry, John Griffin and Nathan Price are accustomed to the use of words, whether written or spoken, to reach out to others and relay information. Once they cross over into the new territories, their abilities to be heard accurately or at all become difficult. In this new setting, Griffin finds the opportunity to speak to a white person does not present itself because it is preceded by a silent language spoken by whites. He first encounters this silent language outside a "Whites Only" restaurant as he is reading the menu in the window. He says, "I looked up to see the frowns of disapproval that can s... ...e the Congo, for all of Africa, the heart of light" (Kingsolver 184). Through the courage of such leaders to provide a voice, the oppressed blacks in these novels begin to experience liberation from the constraints placed on their rights to make their own choices.    Works Cited Bain, Robert, Joseph M. Flora, and Louis D. Rubin, Jr., eds. Southern Writers: A Biographical Dictionary. Baton Rouge, LA: Louisiana State University Press, 1979. Cruse, Harold. Plural but Equal: Blacks and Minorities in America's Plural Society. New York: William Morrow, 1987. Griffin, John Howard. Black Like Me. New York: New American Library, 1962. Kingsolver, Barbara. The Poisonwood Bible. New York: HarperCollins Publishers, Inc., 1998. Williams, Juan. Eyes on the Prize: America's Civil Rights Year, 1954-1965. New York: Viking Penguin, Inc., 1987.   

Ethics in the Classroom Essay

Assessments have been in existences for many years; however schools have implemented various technology programs due to changes which have occurred in the educational system. Technology has become an innovative way to document, record, and to expand student’s learning. Teachers have access to software and hardware which is used to teach students required information as well as prepare them for the world outside the confines of a classroom. This plan will explain how software is used to support assessment in the classroom, such as formative and summative assessment and how technology may be used to support these two assessments. The plan will take a glimpse into the pros and cons of using technology and the teachers’ use of technology in the classroom. Although this plan is not intended to be a required plan for any teacher, it offers a suggestive approach to the use of technology based assessment in the school system. Teachers use assessments throughout their teaching careers to help evaluate a student’s learning process. Assessments also help to gather information for others to view such as; information pertaining to the schools in their school district, the students serviced (demographics) and test results. In a recent article online, Formative and Summative Assessments in the Classroom, Ehringhaus &Garrison state â€Å"Assessment is a huge topic that encompasses everything from statewide accountability tests to district benchmarks or interim test to everyday classroom tests† (2012, p2). The two types of assessments teachers used are formative and summative, which â€Å"being creative with formative and summative assessment can seem a daunting task, but technology can assist with this and give students accessible ways to widen both ideas about assessment and kinds of assessments that students took†(Senate Office on Assessment, 2012,p1). Formative assessment is used to gather information that can be used to improve the teaching and learning of students. The main difference amongst formative and summative assessment would be how the information would be used. â€Å"When it comes to improving instruction and learning, it’s not the quantity of the data that counts, but how information is used† (Harris, Lewis, Muoneke & Times, 2010, p. 1). Although formative assessments can be done daily, weekly, or when needed, the information may be used to create a lesson plan which meets the needs of the students in his/her classroom. The summative assessments are done at the end of a course or semester; however they may contain other information such as age, race or gender and may cover general information taught over the course of a school year. The use of assessments in technology can also be challenging for some teachers and students. Therefore, educators should compare the pros and cons of using technology in the classroom and assessment of students. Technology has increased in the classroom, and with the change in technology there is a change in the way assessments are done. Usage of technology to help assess students can benefit in many ways, it can enhance the learning process of students by â€Å"help(ing) students visualize problems they may encounter and reach students with different learning styles, including visual, auditory, and experiential learners† (Teaching with Technology, 2012, pg. 3). On the other spectrum of technology it can be costly to school district depending if the schools request wired or wireless hardware. Regardless of the use of technology in the classroom or for assessments, teachers must assess their students to help understand and implement the needs of the students. Software to Support Assessment Assessments have been in existences for many years; however schools have implemented various technology programs due to changes which have occurred in the educational system. Technology has become an innovative way to document, record, and to expand student’s learning. Teachers have access to software and hardware which is used to teach students required information as well as prepare them for the world outside the confines of a classroom. This plan will explain how software is used to support assessment in the classroom, such as formative and summative assessment and how technology may be used to support these two assessments. The plan will take a glimpse into the pros and cons of using technology and the teachers’ use of technology in the classroom. Although this plan is not intended to be a required plan for any teacher, it offers a suggestive approach to the use of technology based assessment in the school system. Teachers use assessments throughout their eaching careers to help evaluate a student’s learning process. Assessments also help to gather information for others to view such as; information pertaining to the schools in their school district, the students serviced (demographics) and test results. In a recent article online, Formative and Summative Assessments in the Classroom, Ehringhaus &Garrison state â€Å"Assessment is a huge topic that encompasses everything from statewide accountability tests to district benchmarks or interim test to everyday classroom tests† (2012, p2). The two types of assessments teachers used are formative and summative, which â€Å"being creative with formative and summative assessment can seem a daunting task, but technology can assist with this and give students accessible ways to widen both ideas about assessment and kinds of assessments that students took†(Senate Office on Assessment, 2012,p1). Formative assessment is used to gather information that can be used to improve the teaching and learning of students. The main difference amongst formative and summative assessment would be how the information would be used. â€Å"When it comes to improving instruction and learning, it’s not the quantity of the data that counts, but how information is used† (Harris, Lewis, Muoneke & Times, 2010, p. 1). Although formative assessments can be done daily, weekly, or when needed, the information may be used to create a lesson plan which meets the needs of the students in his/her classroom. The summative assessments are done at the end of a course or semester; however they may contain other information such as age, race or gender and may cover general information taught over the course of a school year. The use of assessments in technology can also be challenging for some teachers and students. Therefore, educators should compare the pros and cons of using technology in the classroom and assessment of students. Technology has increased in the classroom, and with the change in technology there is a change in the way assessments are done. Usage of technology to help assess students can benefit in many ways, it can enhance the learning process of students by â€Å"help(ing) students visualize problems they may encounter and reach students with different learning styles, including visual, auditory, and experiential learners† (Teaching with Technology, 2012, pg. 3). On the other spectrum of technology it can be costly to school district depending if the schools request wired or wireless hardware. Regardless of the use of technology in the classroom or for assessments, teachers must assess their students to help understand and implement the needs of the students. To help facilitate the ongoing assessment of student’s learning; teachers may require students to do assignments outside of school. This could include visiting educational sites to help support the content taught in class. Teachers may also allow students to do presentations, such as writing papers, finding information on the web and also interactive sites. Also to help parents stay informed about their child’s learning process; parent sites are also available to view their student’s grades and testing scores. Assessments can help to oversee the progression of students, and incorporating the use of technology to help with assessment can help to relieve the stress of keeping up with many forms and paperwork, but over usage can become mundane for students. However, â€Å"as good as technology-based assessment and data systems might be, educators need support in learning how to use them. (U. S. Department of Education, 2012, p1). Information on proper use of technology should be administered to teachers before they can teach the information to their students. The introduction of hardware such as Promethean boards allows the professional development department to develop courses which have become a requirement of the teachers’ certification process. This ensures teachers have received instruction on how to implement te chnology in the classroom and the use of software to support assessment. Teachers should not rely solely on the use of technology as a form of assessment due to inaccuracy of data information. Sometimes human errors may cause problems with a students? grades or information. Over usage of technology can also obscure the information with students who may learn in a different manner. Technology can help assess students using formative and summative assessments, which can increase the learning process of students by continuing ongoing assessments to help facilitate the learning process.